Returns & Exchanges

Made to Order, Made Right

Every DEPTH piece is printed specifically for you after your order is placed.

Nothing is pre-made, and nothing is restocked—which shapes how our returns process works.

If Something's Wrong with Your Order, We've Got You Covered

If your item arrives damaged, defective, or misprinted, we'll send you a free replacement or issue a full refund. There's no need to return the item.

To make a claim, email us within 14 days of delivery with your order number and a clear photo showing the issue. If multiple items with the same design are affected, please include one photo showing them together.

If your package is lost in transit, contact us within 14 days of the estimated delivery date, and we'll make it right.

What We Can't Accept

Because every piece is made to order, we're unable to offer returns or exchanges for the wrong size, wrong color, or a change of mind.

Please check the size guide on every product page before placing your order—it's there for exactly this reason.

A Note on Print Character

Printed garments may show minor variations from one piece to another.

Slight differences in print placement or color shade are a natural part of the printing process and are considered normal characteristics, not defects.